Thanksgiving Turkey Shipping Information
We're excited to offer shipping for our pasture-raised 2026 Thanksgiving turkeys!
All turkeys are shipped frozen and carefully packaged to maintain safe temperatures during transit. Please review the following information before placing your order.
Shipping & Delivery
Thanksgiving turkeys are available for shipping to eligible addresses. Shipping availability and rates are calculated at checkout.
Orders will ship according to our designated Thanksgiving shipping schedule- Final date of shipment will be communicated in November via email. While we make every effort to ensure timely delivery, carrier transit times are estimates and may be affected by weather, transportation delays, or other unforeseen circumstances.
Frozen Products & Safe Handling
All Thanksgiving turkeys are frozen prior to shipment to preserve their freshness, quality, and flavor.
Turkeys may arrive frozen or partially thawed. If your turkey arrives partially thawed but still contains ice crystals or measures 40°F or below, it can be safely refrigerated or refrozen. Please retrieve your package promptly upon delivery and immediately transfer your turkey to the refrigerator or freezer. If your turkey arrives above 40°F or you have concerns about its condition, do not consume it. Contact us immediately.
Delivery Responsibility
Customers are responsible for providing an accurate and complete shipping address at checkout.
Because our products are perishable, we strongly recommend arranging for someone to retrieve your package as soon as it is delivered. Pat's Pastured is not responsible for product spoilage resulting from incorrect shipping information or packages left unattended for extended periods following confirmed delivery.
Shipping Delays, Damage & Product Concerns
While we take every precaution to ensure your turkey arrives safely, unexpected shipping issues can occur.
If your order arrives damaged, at an unsafe temperature, or otherwise compromised, please contact us within 24 hours of delivery. We may request photographs of the product, packaging, and shipping label to help us assess the situation. Reported issues will be reviewed individually, and we will work with you to determine an appropriate resolution, including a refund or replacement when warranted.
Order Changes, Cancellations & Refunds
All Thanksgiving turkey orders must be paid in full at checkout.
Due to the seasonal nature of our Thanksgiving turkey program, order changes and cancellations cannot be accommodated once an order has entered the packing or shipping process. Because turkeys are perishable products, returns are not accepted. Refunds or replacements for shipping-related issues will be evaluated individually, consistent with applicable consumer protections.
Turkey Sizes & Pricing
Turkeys are sold by approximate weight range for a flat price. Actual weights may vary slightly based on natural growing conditions. Whole turkeys include the heart, liver, and neck, tucked inside the cavity. Shipping charges are calculated at checkout.
Questions?
Please reach out to our team directly at turkeys@patspastured.com.
